FAQ

/FAQ
FAQ

faq
Here at Storage Rack Singapore, there are a few questions that we tend to hear from our customers very often, which is why we’ve put together this list of frequently asked questions to save you time.

Q: What is the structure of your boltless racks made of?

Our boltless racks are one hundred percent steel, with an epoxy powder coating. This ensures our racks are as strong as possible, and can deliver the practicality and durability we promise our customers. The shelves themselves will then be made of either steel or plywood, depending on your personal preference. We work hard to ensure that our customers are able to tailor their options perfectly to meet their personal storage requirements.

Q: Difference between Plywood vs. HDF board vs. Metal decking for Boltless racks?

When it comes to choosing between plywood, HDF board and metal decking for your racks, you need to consider your requirements and the advantages and disadvantages of each material.

Choosing metal shelves will eliminate the possibility of a glue smell that some consumers have an issue with. However, this smell is only there as a result of the thorough way the materials we use have been treated to avoid mould or insect infestations. After about five years plywood and HDF board decking will be slightly more susceptible to these issues, so if humidity or heat are likely to be an issue in your storage area, it’s probably best to choose metal shelves.

It’s still important to look after metal shelves, however, as rust may eventually set in if the surface gets scratched over the years. Metal is also a pricier option, so for those on a lower budget it’s well worth considering plywood and HDF board, as these materials are still a reliable choice for your storage rack solutions.

Q: Do you do delivery and installation?

Yes, Storage Rack Singapore are always happy to provide delivery and installation to your home or business premises. We’ll work around your day to ensure we arrive at a time that suits you.

Q: How fast can we get our racks upon ordering?

After you’ve ordered storage racks from us, they will usually be delivered within five working days. We understand how important it is for many homeowners or companies to organise their storage before moving onto other aspects of design or company organisation, so we make sure we don’t keep our clients waiting.

Q: We need the racks urgently, possible for us to purchase and self-install?

Yes, this is an option for customers buying from us. We are also able to arrange a collection point if you do not have time to wait for delivery.

Q: Do you offer customised boltless rack size?

Yes, we do offer a customised rack size. Simply let us know more about your exact requirements, and we’ll have your racks manufactured especially for you. Do note that customised sizes are more expensive than purchasing standard sizes.

Q: How do you maintain such a competitive pricing compared to others?

We believe in passing savings along to customers. It’s simply unacceptable when other companies sell the same quality products with a much higher markup, as they are taking advantage of the customer and concentrating only on their own profits.

If you have any further questions, please don’t hesitate to get in touch with our customer service team today. We’re always happy to answer any queries you might have either about the company or the storage racks we sell. Our contact details can be found easily on the website.